Discussion topic: Can’t download catch up tv

This message was authored by: Jamestuk · ‎01 Oct 2023

Can't download catch tv

This message was authored by: oldfella · ‎01 Oct 2023

@Jamestuk wrote:

Can't download catch tv

This message was authored by: Daniel0210 · ‎01 Oct 2023

Any on screen messages when you try - such as asking you to upgrade?

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Gareth4th · ‎18 Oct 2023

Message reads: because of a technical issue your download couldn't be completed. Please try later

This message was authored by: Daniel0210 · ‎18 Oct 2023

@Gareth4th

Have you tried a reboot of your Sky Q box yet?
1 - Using the Sky Q remote put the box into standby
2 - switch the box off at the plug
3 - wait at least 30 seconds
4 - switch back on at the plug
5 - follow the on-screen instructions
6 - when the screen goes black and the blue ‘Q’ stop pulsating wait another 30 seconds
7 - press the 🏠 button

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Can’t download catch up tv

Can’t download catch up tv

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