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Discussion topic: Can’t connect to Netflix

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Lou17
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This message was authored by Lou17 This message was authored by: Lou17

Can’t connect to Netflix

‎23 Apr 2024 02:11 PM

Every time I go on Netflix it's either taking too long to connect or it doesn't connect at all unless I reboot 

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Invisiblename
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This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Can’t connect to Netflix

‎23 Apr 2024 02:37 PM

Posted by a Superuser, not a Sky employee. Find out more
@Lou17 wrote:

Every time I go on Netflix it's either taking too long to connect or it doesn't connect at all unless I reboot 

Have you tried powering down (at the wall) the Sky Q box, restarting your Internet router, waiting until connection to the interent has been re-established (check using another device like a phone or PC), then restarting the Sky Q?

I am just another Sky customer!
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