Discussion topic: Can't activate software update with my controller. But if I switch off and restart it overloads and

This message was authored by: DF16 · ‎21 Nov 2024

The screen shows that I need to activate a software update. But the box on the screen does not activate the update when I press the controller. If I then switch off and restart then I can enter and use everything as normal. I have tried entering downloads via settings but that does not work and the software download update message is still there the next time I switch on..

This message was authored by: PandJ2020 · ‎21 Nov 2024

I suspect it's your TV asking for the update and not Sky Q...

I am just another Sky customer and my views are my own

This message was authored by: MightyQuinn · ‎21 Nov 2024

Hi @DF16 Use your TV remote.

This message was authored by: DF16 · ‎21 Nov 2024

Thanks PandJ 2020 problem solved.

This message was authored by: DF16 · ‎21 Nov 2024

Thanks PandJ 2020 problem solved.

Discussion topic: Can't activate software update with my controller. But if I switch off and restart it overloads and

Can't activate software update with my controller. But if I switch off and restart it overloads and

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Re: Can't activate software update with my controller. But if I switch off and restart it overloads

Re: Can't activate software update with my controller. But if I switch off and restart it overloads

Re: Can't activate software update with my controller. But if I switch off and restart it overloads

Re: Can't activate software update with my controller. But if I switch off and restart it overloads

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