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Message posted on ‎13 Apr 2023 08:59 PM

Can’t access recordings

Trying to access recordings .

Sorry , this service is currently unavailable . Is the error showing on screen 

 

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Avatar for Quoman7
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This message was authored by: Quoman7 Answer

Message posted on ‎14 Apr 2023 08:44 AM

Re: Can’t access recordings

Posted by a Superuser, not a Sky employee. Find out more
@GerPat61 wrote:

Trying to access recordings .

Sorry , this service is currently unavailable . Is the error showing on screen 

 

Hi @GerPat61 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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Avatar for Quoman7
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Superuser
This message was authored by: Quoman7 Answer

Message posted on ‎14 Apr 2023 08:44 AM

Re: Can’t access recordings

Posted by a Superuser, not a Sky employee. Find out more
@GerPat61 wrote:

Trying to access recordings .

Sorry , this service is currently unavailable . Is the error showing on screen 

 

Hi @GerPat61 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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I used to have superpowers… But a therapist took them away.
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This message was authored by: Val32

Message posted on ‎24 Nov 2024 11:13 AM

Re: Can’t access recordings

Not working

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This message was authored by: nolte

Message posted on ‎24 Nov 2024 12:57 PM - last edited: ‎24 Nov 2024 12:58 PM

Re: Can’t access recordings

Posted by a Superuser, not a Sky employee. Find out more
@Val32 wrote:

Not working

Can you pause and rewind live TV?

If not, what error message does it show?

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