Can’t access any apps on sky Q including help

[Biggirlsblouse1]

Apps were working fine yesterday and are ok on my mini box but not the main box. If I try to access it either says unavailable or if I try prime or Netflix I just get a grey screen, Paramount I can access the app but can't watch anything error code 3404 not licenced. I have tried looking for updates on my box but can't see an option and tried the refresh apps but my box didn't react to 001. Help please 

[Quoman7]

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@Biggirlsblouse1 wrote:

Apps were working fine yesterday and are ok on my mini box but not the main box. If I try to access it either says unavailable or if I try prime or Netflix I just get a grey screen, Paramount I can access the app but can't watch anything error code 3404 not licenced. I have tried looking for updates on my box but can't see an option and tried the refresh apps but my box didn't react to 001. Help please 

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Hi @Biggirlsblouse1 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?