0

Discussion topic: My Disney + isn’t working so I want to cancel it as it has been reset already

Reply
This message was authored by: Kjfease

My Disney + isn’t working so I want to cancel it as it has been reset already

My Disney + is still not working despite having been reset and re-added to my account. I would therefore like to cancel it as I'm wasting money 

Reply

All Replies

This message was authored by: GD1

Re: My Disney + isn’t working so I want to cancel it as it has been reset already

Posted by a Superuser, not a Sky employee. Find out more

@Kjfease  You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.


If you don't see the Contact options on the link above make sure java script is enabled on your browser.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Reply