@Nicola217 wrote:
The remote works for all other functions but not the volume
Hi @Nicola217
Looks like your remote is not correctly paired to your Television.
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
