5

Discussion topic: Can I watch 4 diff shows with Multiscreen?

Reply
This message was authored by Rak5a This message was authored by: Rak5a

Can I watch 4 diff shows with Multiscreen?

We are a household of six people with 3 tvs in pretty constant use and sometimes 4. We have Sky Plus but wanted to move to Sky Q but it says we can only watch 3 different shows at once. If we get Q and upgrade to Multiscreen does it definitely mean we can watch 4 tvs with different shows simultaneously? Thank you! 


Best Answers
This message was authored by oldfella This message was authored by: oldfella Answer

Re: Can I watch 4 diff shows with Multiscreen?

Posted by a Superuser, not a Sky employee. Find out more

@Rak5a wrote:

We are a household of six people with 3 tvs in pretty constant use and sometimes 4. We have Sky Plus but wanted to move to Sky Q but it says we can only watch 3 different shows at once. If we get Q and upgrade to Multiscreen does it definitely mean we can watch 4 tvs with different shows simultaneously? Thank you! 


Hi @Rak5a 

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

View this Answer within the discussion

Reply

All Replies

This message was authored by oldfella This message was authored by: oldfella Answer

Re: Can I watch 4 diff shows with Multiscreen?

Posted by a Superuser, not a Sky employee. Find out more

@Rak5a wrote:

We are a household of six people with 3 tvs in pretty constant use and sometimes 4. We have Sky Plus but wanted to move to Sky Q but it says we can only watch 3 different shows at once. If we get Q and upgrade to Multiscreen does it definitely mean we can watch 4 tvs with different shows simultaneously? Thank you! 


Hi @Rak5a 

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

Rak5a
Topic Author
This message was authored by Rak5a This message was authored by: Rak5a

Re: Can I watch 4 diff shows with Multiscreen?

Thank you OldFella but this is a cut and paste of a reply I've seen you out on various posts about Multiscreen and doesn't really answer my question. On the sky website it says: "Sky Multiscreen allows you to stream on up to four devices at once." What does that mean if you say you can't watch Sky on more than 3 at once? 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can I watch 4 diff shows with Multiscreen?

Posted by a Superuser, not a Sky employee. Find out more

@Rak5a 
So, you can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by oldfella This message was authored by: oldfella

Re: Can I watch 4 diff shows with Multiscreen?

Posted by a Superuser, not a Sky employee. Find out more

@Rak5a wrote:

Thank you OldFella but this is a cut and paste of a reply I've seen you out on various posts about Multiscreen and doesn't really answer my question. On the sky website it says: "Sky Multiscreen allows you to stream on up to four devices at once." What does that mean if you say you can't watch Sky on more than 3 at once? 


Hi @Rak5a 

In addition to minis you can also watch on Tablets and phones using the Sky Go.

This gives you a fourth device.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Can I watch 4 diff shows with Multiscreen?

Posted by a Superuser, not a Sky employee. Find out more

@Rak5a 

 

Q is now an old system (released in 2016)

 

The Sky platform for multiple television sets in simultaneous use (and all potentially in UHD) is Sky Stream, assuming the property has sufficient internet bandwidth.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion