04 Dec 2024 08:10 PM
We are a household of six people with 3 tvs in pretty constant use and sometimes 4. We have Sky Plus but wanted to move to Sky Q but it says we can only watch 3 different shows at once. If we get Q and upgrade to Multiscreen does it definitely mean we can watch 4 tvs with different shows simultaneously? Thank you!
04 Dec 2024 08:13 PM
Posted by a Superuser, not a Sky employee. Find out more
@Rak5a wrote:
We are a household of six people with 3 tvs in pretty constant use and sometimes 4. We have Sky Plus but wanted to move to Sky Q but it says we can only watch 3 different shows at once. If we get Q and upgrade to Multiscreen does it definitely mean we can watch 4 tvs with different shows simultaneously? Thank you!
Hi @Rak5a
You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.
04 Dec 2024 08:13 PM
Posted by a Superuser, not a Sky employee. Find out more
@Rak5a wrote:
We are a household of six people with 3 tvs in pretty constant use and sometimes 4. We have Sky Plus but wanted to move to Sky Q but it says we can only watch 3 different shows at once. If we get Q and upgrade to Multiscreen does it definitely mean we can watch 4 tvs with different shows simultaneously? Thank you!
Hi @Rak5a
You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.
04 Dec 2024 08:17 PM
Thank you OldFella but this is a cut and paste of a reply I've seen you out on various posts about Multiscreen and doesn't really answer my question. On the sky website it says: "Sky Multiscreen allows you to stream on up to four devices at once." What does that mean if you say you can't watch Sky on more than 3 at once?
04 Dec 2024 08:19 PM
Posted by a Superuser, not a Sky employee. Find out more@Rak5a
So, you can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.
04 Dec 2024 08:21 PM
Posted by a Superuser, not a Sky employee. Find out more
@Rak5a wrote:
Thank you OldFella but this is a cut and paste of a reply I've seen you out on various posts about Multiscreen and doesn't really answer my question. On the sky website it says: "Sky Multiscreen allows you to stream on up to four devices at once." What does that mean if you say you can't watch Sky on more than 3 at once?
Hi @Rak5a
In addition to minis you can also watch on Tablets and phones using the Sky Go.
This gives you a fourth device.
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