24 Jun 2024 05:24 AM
no I don't need that at all. I mean when you do a factory reset on the box
24 Jun 2024 05:56 AM
What do I do when I am having connection issues with my sky broadband
24 Jun 2024 06:40 AM - last edited: 24 Jun 2024 07:42 AM
Posted by a Superuser, not a Sky employee. Find out more
@ChadRyan wrote:no I don't need that at all. I mean when you do a factory reset on the box
So - the red power light on the right has stayed on? Is the box working but the light isn't changing to amber/green?
17 Aug 2024 04:55 AM
no it changed to Amber Green the light on the box but every so often the light on the box turns Amber red and then the box starts itself it sort of reboot itself Does this mean the box is doing the software update? Yes or no
17 Aug 2024 09:18 AM
Posted by a Superuser, not a Sky employee. Find out more
@ChadRyan wrote:no it changed to Amber Green the light on the box but every so often the light on the box turns Amber red and then the box starts itself it sort of reboot itself Does this mean the box is doing the software update? Yes or no
Is this happening around 2AM? In which case yes it's the daily maintenance cycle.
FYI I'm sure it wasn't your intention but writing "yes or no" at the end of your posts sounds a bit aggressive. It reads as if you're demanding a simple answer because you feel like you're being given the runaround.
19 Aug 2024 03:56 AM
Sorry what do you mean? I don't understand I have got a learning disability way, put yes or no descendants I well try and stop doing that putting yes or no at the end of my sentences when I asked question.
19 Aug 2024 05:50 AM
Posted by a Superuser, not a Sky employee. Find out more
@ChadRyan wrote:Sorry what do you mean?
If the box is turning itself off and back on at about 2 or 3AM at night, then yes that is normal.
21 Nov 2024 11:33 PM
how do I schedule mysky box to download and install new update software update to a time that suits me
22 Nov 2024 05:49 AM
Posted by a Superuser, not a Sky employee. Find out moreI'm afraid you can't as software updates will occur anytime as you have discovered and can't be scheduled at a time you would prefer.
24 Nov 2024 08:49 AM - last edited: 24 Nov 2024 08:50 AM
Posted by a Superuser, not a Sky employee. Find out more
@ChadRyan wrote:how do I schedule mysky box to download and install new update software update to a time that suits me
If you switch off eco mode I think it might not do it. You'll have to do the updates manually.
24 Nov 2024 11:23 AM
Posted by a Superuser, not a Sky employee. Find out more
@Chodley wrote:
@ChadRyan wrote:
how do I schedule mysky box to download and install new update software update to a time that suits me
If you switch off eco mode I think it might not do it. You'll have to do the updates manually.
@ChadRyan @Chodley even with eco mode switched off the box still does automatic updates I have all my boxes set to none and they update automatically
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