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Discussion topic: CNN has dissapeared

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This message was authored by: AidanQ

CNN has dissapeared

Why has CNN gone from its usual slot of 506 , any ideas how to retrieve 

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This message was authored by: MightyQuinn

Re: CNN has dissapeared

Posted by a Superuser, not a Sky employee. Find out more

Hi @AidanQ   Have you tried power rebooting your Main Sky Q box? I am watching CNN HD on 506 at this current moment. Is this a HD issue?

This message was authored by: GD1

Re: CNN has dissapeared

Posted by a Superuser, not a Sky employee. Find out more

@AidanQ  What happens when you try to access the channel?  Any error messages?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: nigea99

Re: CNN has dissapeared

Posted by a Superuser, not a Sky employee. Find out more

@AidanQ wrote:

Why has CNN gone from its usual slot of 506 , any ideas how to retrieve 


hi @AidanQ 

 

It is still there for me - I am in the UK are you in Ireland ?

I know it recently encrypted rather than being Free to Air but I am not aware if this also affected coverage oustide the UK

 

May I suggest a full power down restart of your box (unplug or switch off at mains)

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