This discussion topic has been answered Discussion topic: C
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Message posted on 16 Feb 2026 01:45 PM
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Who covers my sky box if it fails
does it new to be insured?
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Message posted on 16 Feb 2026 01:56 PM - last edited: 16 Feb 2026 01:59 PM
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@Topsy3 wrote:Who covers my sky box if it fails
does it new to be insured?
Hi @Topsy3 All Sky Q boxes are on loan, with Sky maintaining their own equipment free of charge, including replacing it if required. It needs to be returned to Sky if you cancel your subscription. Yes it does need to be insured (but not worth it), if you accidentally damage it.
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Message posted on 16 Feb 2026 01:56 PM
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Re: C
Sky Q boxes are loaned to you and Sky will repair or replace them if needed. What's the issue with your box?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 16 Feb 2026 01:56 PM - last edited: 16 Feb 2026 01:59 PM
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@Topsy3 wrote:Who covers my sky box if it fails
does it new to be insured?
Hi @Topsy3 All Sky Q boxes are on loan, with Sky maintaining their own equipment free of charge, including replacing it if required. It needs to be returned to Sky if you cancel your subscription. Yes it does need to be insured (but not worth it), if you accidentally damage it.
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