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This message was authored by: Topsy3

C

Who covers my sky box if it fails 

does it new to be insured?


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This message was authored by: MightyQuinn Answer

Re: C

Posted by a Superuser, not a Sky employee. Find out more

@Topsy3 wrote:

Who covers my sky box if it fails 

does it new to be insured?


Hi @Topsy3   All Sky Q boxes are on loan, with Sky maintaining their own equipment free of charge, including replacing it if required. It needs to be returned to Sky if you cancel your subscription. Yes it does need to be insured (but not worth it), if you accidentally damage it.

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This message was authored by: Daniel0210

Re: C

Posted by a Superuser, not a Sky employee. Find out more

@Topsy3 

Sky Q boxes are loaned to you and Sky will repair or replace them if needed. What's the issue with your box? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: MightyQuinn Answer

Re: C

Posted by a Superuser, not a Sky employee. Find out more

@Topsy3 wrote:

Who covers my sky box if it fails 

does it new to be insured?


Hi @Topsy3   All Sky Q boxes are on loan, with Sky maintaining their own equipment free of charge, including replacing it if required. It needs to be returned to Sky if you cancel your subscription. Yes it does need to be insured (but not worth it), if you accidentally damage it.

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