Buffering between main sky box and sky q mini box

[Ian651]

I want to talk to an engineer but gave up after holding on for 50 mins. So much for your excellent customer service !

[PandJ2020]

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@Ian651 wrote:

I want to talk to an engineer but gave up after holding on for 50 mins. So much for your excellent customer service !

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You won't talk to an engineer - they may be able to send one though.

But you're not contacting Sky here - just other customers.

Is it a new issue?

[JAFP]

Same  - all I want to do is speak to an engineer and haves waited 50 or 60 minutes then given up! 

[oj01]

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@JAFP wrote:

Same  - all I want to do is speak to an engineer and haves waited 50 or 60 minutes then given up! 

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Again, you'll only get to speak to an engineer when one who you've booked comes to your home. 

[JAFP]

But how do I book an engineer? I keep going round in circles when I try to do so!