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Discussion topic: Broken sky a box

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Paul20012
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This message was authored by Paul20012 This message was authored by: Paul20012

Broken sky a box

‎06 Feb 2024 04:46 PM

Hi I have had issues with my sky connection for weeks. I know a engineer he had a look and he says the hard drive is broken on my main box

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Broken sky a box

‎06 Feb 2024 04:51 PM

Posted by a Superuser, not a Sky employee. Find out more

@Paul20012 

You'll need to contact Sky where they'll probably arrange a doorstep box swap. Don't forget to remove your viewing card from the faulty box before DPD take the old box away. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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