Broken remote

[Everton5]

My remote is broken and falling apart, how do I get a new one? @Sky

[Daniel0210]

@Everton5 
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

In the meantime it may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.