31 Jul 2023 12:30 PM
Hi my sky box is broke it's saying disc drive error and hasn't worked for 5 days now
31 Jul 2023 12:35 PM
Posted by a Superuser, not a Sky employee. Find out more
@Kane+g wrote:
Hi my sky box is broke it's saying disc drive error and hasn't worked for 5 days now
Hi @Kane+g
See following link
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
31 Jul 2023 12:35 PM - last edited: 31 Jul 2023 12:35 PM
Posted by a Superuser, not a Sky employee. Find out more@Kane+g Follow the steps here, if it still doesn't work there is a link to order a new Q Box.
When the replacement box arrives the courier will take the old one away, please remember to remove the card from the old box as you'll need it for the new box.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion