Discussion topic: Broke sky box
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Message posted on 31 Jul 2023 12:30 PM
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Broke sky box
Hi my sky box is broke it's saying disc drive error and hasn't worked for 5 days now
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Message posted on 31 Jul 2023 12:35 PM
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Re: Broke sky box
@Kane+g wrote:
Hi my sky box is broke it's saying disc drive error and hasn't worked for 5 days now
Hi @Kane+g
See following link
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
Message posted on 31 Jul 2023 12:35 PM - last edited: 31 Jul 2023 12:35 PM
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Re: Broke sky box
@Kane+g Follow the steps here, if it still doesn't work there is a link to order a new Q Box.
When the replacement box arrives the courier will take the old one away, please remember to remove the card from the old box as you'll need it for the new box.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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