Broadband coverage keeps dropping from sky Q box

[andyrippon]

I'm having to reconnect my sky q box to the sky max broadband every day. Surely this can't be right?

[oldfella]

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@andyrippon wrote:

I'm having to reconnect my sky q box to the sky max broadband every day. Surely this can't be right?

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Hi @andyrippon 

If you are on Sky Broadband with the new Sky Max router then you need to connect it as if it is a 3rd party router.
You  need to enter the SSID and password for the router 2.4 Ghz WiFi band and not use WPS

[andyrippon]

Ok - that's odd as when a sky engineer was here two weeks ago he used WPS?