Box goes from green to red constantly wont start only intermittent sound then nothing

[SJN2]

Turn on TV and at first bit of sound then box goes red then green, then red and so on. Just won't get going at all, tried the un plug off then on, still nothing... 

[Tom-W19 · Accepted solution]

Hi @SJN2 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147