Discussion topic: Box fault
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Message posted on 25 Jun 2026 05:08 PM
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Box fault
My box keeps switching off after 30 seconds of operation I re-set then it is ok for the rest of the evening
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All Replies
Message posted on 26 Jun 2026 05:58 AM
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Re: Box fault
What does reset it mean/involve?
Message posted on 26 Jun 2026 08:41 AM
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Re: Box fault
Hi @Keithb14, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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