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Discussion topic: Blue screen on mini box but no message

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This message was authored by: a_coyle

Blue screen on mini box but no message

Mini box brings up Home Screen but no preview in top corner and when select a channel just have blue screen with channel name detailed bottom left but no picture or sound. Have done the reset, cable check, settings check, system upgrade on both main and mini box. Nothing works. 

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This message was authored by: Quoman7

Re: Blue screen on mini box but no message

Posted by a Superuser, not a Sky employee. Find out more

@a_coyle wrote:

Mini box brings up Home Screen but no preview in top corner and when select a channel just have blue screen with channel name detailed bottom left but no picture or sound. Have done the reset, cable check, settings check, system upgrade on both main and mini box. Nothing works. 


Hi @a_coyle Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with any Mini boxes?

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