Discussion topic: Blue screen cannot watch programmes

This message was authored by: Tricia26 · ‎21 Jun 2023

When trying to watch any of the live channels itv or bbc I am getting a blue screen

This message was authored by: Laing1 · ‎21 Jun 2023

@Tricia26 wrote:

When trying to watch any of the live channels itv or bbc I am getting a blue screen

@Tricia26 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Blue screen cannot watch programmes

Blue screen cannot watch programmes

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Re: Blue screen cannot watch programmes

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