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Discussion topic: Blue light is not being displayed

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This message was authored by: Dowsus

Blue light is not being displayed

Should there be a blue light showing on my sky q box?

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This message was authored by: Lisa-P1987

Re: Blue light is not being displayed

Hi there. A solid blue light on a Sky Q box typically indicates that the box is receiving a signal and is in use. If the blue light is pulsing, along with a red standby light it may indicate a problem requiring a box restart or even a software update. 
 

If it's the latter, you can use this guide to troubleshoot it. Blue light pulsing on the Sky Q box | Sky Help | Sky.com | Sky Help | Sky.com
 

Thanks

Lisa - Sky Tech Team Expert
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