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Discussion topic: Blue light is not being displayed
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This message was authored by: Dowsus
Message posted on 16 May 2025 08:00 PM
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Blue light is not being displayed
Should there be a blue light showing on my sky q box?
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This message was authored by: Lisa-P1987
Message posted on 17 May 2025 11:12 AM
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Re: Blue light is not being displayed
Hi there. A solid blue light on a Sky Q box typically indicates that the box is receiving a signal and is in use. If the blue light is pulsing, along with a red standby light it may indicate a problem requiring a box restart or even a software update.
If it's the latter, you can use this guide to troubleshoot it. Blue light pulsing on the Sky Q box | Sky Help | Sky.com | Sky Help | Sky.com
Thanks
Lisa - Sky Tech Team Expert
Lisa - Sky Tech Team Expert
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