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Discussion topic: Black screen

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This message was authored by Kellyb2121 This message was authored by: Kellyb2121

Black screen

I am just getting a black screen when I click on a Chanel. The blue Home Screen works but no picture when I chose a Chanel. Any ideas? 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Black screen

Posted by a Superuser, not a Sky employee. Find out more

@Kellyb2121 wrote:

I am just getting a black screen when I click on a Chanel. The blue Home Screen works but no picture when I chose a Chanel. Any ideas? 


Hi @Kellyb2121 Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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