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Discussion topic: Black screen on sky box

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Chris165
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Black screen on sky box

‎11 Feb 2024 06:38 PM

No response on sky q box it seems to be making noises 

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Laing1
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Re: Black screen on sky box

‎11 Feb 2024 08:18 PM

Posted by a Superuser, not a Sky employee. Find out more
@Chris165 wrote:

No response on sky q box it seems to be making noises 

@Chris165 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Chris165
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This message was authored by Chris165 This message was authored by: Chris165

Re: Black screen on sky box

‎11 Feb 2024 08:34 PM

Hi thanks 

 

yes done that numerous times. The box will only stay on amber colour on standby and the sky Q logo will keeps slowly flashing 

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