This discussion topic has been answered Discussion topic: Black screen on mini box

This message was authored by: Shona25 · ‎12 Aug 2026

Black screen on sky mini box

have tried rebooting several times

tried changing HDMI ports

This message was authored by: TimmyBGood · ‎12 Aug 2026

@Shona25 wrote:

have tried rebooting several times

Did that include rebooting (removing and restoring power) to the main Q box?

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎12 Aug 2026

@Shona25 wrote:

have tried rebooting several times

Did that include rebooting (removing and restoring power) to the main Q box?

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Shona25 · ‎12 Aug 2026

No just the mini box however I have rebooted the tv mini box is connected to and managed to get it to work now. Thank you for your response

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