Black screen on Netflix app can’t sign in on Sky package

[Zak_ya]

I'm trying to set up my Netflix account via my Sky package but get a blank screen. Have reset my Sky box and refreshed apps and made no difference. Help?

[oldfella]

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@Zak_ya wrote:

I'm trying to set up my Netflix account via my Sky package but get a blank screen. Have reset my Sky box and refreshed apps and made no difference. Help?

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Hi @Zak_ya 

Are you following the procedure in the following link?

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-netflix