Black screen no Q light

[Samann86]

Sky TV not working only showing black screen. Green light is on and red record is on and no blue Q light. Tried rebooting but issue still the same. Any other ideas on how to fix?

[TechmanagerMal]

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@Samann86 wrote:

Sky TV not working only showing black screen. Green light is on and red record is on and no blue Q light. Tried rebooting but issue still the same. Any other ideas on how to fix?

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This may be the problem - you need to reset your picture resolution. If you're stuck on a plain black screen, it could means you've selected a picture resolution that your TV doesn't support. Press Home, 1,0,8,0, Home, on your Sky Q remote to reset your picture resolution.

[Samann86]

This has not worked for me. Still same issue on going. 

[TechmanagerMal]

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@Samann86 wrote:

This has not worked for me. Still same issue on going. 

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Try these pointers - Sky Help | Sky.com