Because of a technical issue, your download couldn't be completed; I just can't get rid of this.

[staccini]

Sky q Box, green light, wifi good signal.  Getting the error 'Because of a technical issue, your download couldn't be completed' when I try to access a program on Sky Atlantic or films or any catch up for a while now, for a while.  I just can't get rid of this. I have rebooted router and box, I have reset settings and HD, nothing flags as wrong anywhere. Getting very frustrated.

[LJB-C]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[sp33rsy]

I am having the same problem and cannot get any answers anywhere,

[JDog7]

I am getting this and very annoying tried rebooting & reseting router but no luck. Any help is appreciated. 

[Chodley]

One thing you can try is changing your DNS on the Q box Network Settings (might be in the installer menu) to 8.8.8.8

I think this error sometimes has something to do with the box not being able to find/lookup/contact some of the dynamic ad content servers.