Discussion topic: Bbc iplayer buffering and freezing
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Message posted on 29 Nov 2023 04:52 PM
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Bbc iplayer buffering and freezing
Hi does anyone know why BBC iplayer is buffering and freezing internmitently when its played though my skyQ is it a inown issue? all other apps are fine and my connection is fine i have fibre to the prem and having no problems at all. its so annoying having to switch apps.
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Message posted on 27 Jan 2024 11:25 AM
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Re: Bbc iplayer buffering and freezing
I have the same problem did you get an answer?
Message posted on 27 Jan 2024 11:33 AM
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Re: Bbc iplayer buffering and freezing
@94 wrote:
Hi does anyone know why BBC iplayer is buffering and freezing internmitently when its played though my skyQ is it a inown issue? all other apps are fine and my connection is fine i have fibre to the prem and having no problems at all. its so annoying having to switch apps.
@94 Not having any issues here
Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 27 Jan 2024 12:16 PM
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Re: Bbc iplayer buffering and freezing
Yes I have tried this (twice) but the problem is still there.
Message posted on 30 Jan 2024 09:19 PM
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Re: Bbc iplayer buffering and freezing
The problem is clearly iplayer and I wish people would stop saying the same old reboot this or clear cache etc. You go on Google and its the same issue evrrywhere for so many, everything else is fine Internet speed is good but iplayer just keeps stuttering.
Message posted on 04 Jun 2025 08:45 PM
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Re: Bbc iplayer buffering and freezing
It's still the same in June 2025! IPlayer plays well on other devices but not via Sky Q, why is that?
Message posted on 14 Jul 2025 10:36 PM
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Re: Bbc iplayer buffering and freezing
I am going bananas trying to watch I player
it takes ten times longer to watch a half. Hour programme . I pay a fortune for Sky and my internet is Bt also a fortune and I do all the recommended things to try and fix it
very frustrating !!
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