29 Nov 2023 04:52 PM
Hi does anyone know why BBC iplayer is buffering and freezing internmitently when its played though my skyQ is it a inown issue? all other apps are fine and my connection is fine i have fibre to the prem and having no problems at all. its so annoying having to switch apps.
27 Jan 2024 11:25 AM
I have the same problem did you get an answer?
27 Jan 2024 11:33 AM
Posted by a Superuser, not a Sky employee. Find out more
@94 wrote:
Hi does anyone know why BBC iplayer is buffering and freezing internmitently when its played though my skyQ is it a inown issue? all other apps are fine and my connection is fine i have fibre to the prem and having no problems at all. its so annoying having to switch apps.
@94 Not having any issues here
Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
27 Jan 2024 12:16 PM
Yes I have tried this (twice) but the problem is still there.
30 Jan 2024 09:19 PM
The problem is clearly iplayer and I wish people would stop saying the same old reboot this or clear cache etc. You go on Google and its the same issue evrrywhere for so many, everything else is fine Internet speed is good but iplayer just keeps stuttering.
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