You shouldn't need to unpair the damaged remote. Just pairing the new one should override the functioning of the old one.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Posted by a Superuser, not a Sky employee. Find out more
7&9 doesn't disconnect the remote. You don't need to do that
I read this recently on another thread here. No idea where this idea that you have to use the old remote to set up a new one came from. How would that ever work with a lost remote?
