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Discussion topic: Bad tv signal

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Jason725
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This message was authored by Jason725 This message was authored by: Jason725

Bad tv signal

‎22 Jun 2024 10:04 AM

Hi my tv signal keeps dropping out pixelating and occasionally saying no satellite signal on both boxes 

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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Bad tv signal

‎22 Jun 2024 10:10 AM

Posted by a Superuser, not a Sky employee. Find out more

https://www.sky.com/help/articles/sky-tv-no-satellite-signal

 

May require an engineer visit...  (Assuming you have your own dish)

I am just another Sky customer and my views are my own even if you don't like the answers
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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bad tv signal

‎22 Jun 2024 10:57 AM

Posted by a Superuser, not a Sky employee. Find out more

@Jason725 
First thing to check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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