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Discussion topic: Bad signal

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This message was authored by: Barleymo

Bad signal

Hi I have a new contract with sky Q. Had sky Q for years and love it. However our signal is not great due to massive trees that the council won't cut down. Can I change to sky stream. I don't realy want to but it's the only way I think we can fix this problem. We have had no signal for 5 days now. Thanks
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This message was authored by: oldfella

Re: Bad signal

Posted by a Superuser, not a Sky employee. Find out more

@Barleymo wrote:
Hi I have a new contract with sky Q. Had sky Q for years and love it. However our signal is not great due to massive trees that the council won't cut down. Can I change to sky stream. I don't realy want to but it's the only way I think we can fix this problem. We have had no signal for 5 days now. Thanks

Hi @Barleymo 

You need to speak directly to Sky.

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

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