Sky Q Box disconnected from WiFi everyday when I turn it on

[ChunkyGilmore]

Hi there, can anbody help with this? Every day I turn on my TV / Sky Q Box and get this message...

"It looks like you do not have internet connection right now. If you're already set up we'll keep trying to connect."

I turn it off at the wall and reboot the whole thing, it's then fine but don't know why I have to do it every day. Thanks, Stuart

[hrai]

Instead of turning off the box at the wall have you tried just reconnecting through the boxes' own setup menu? (A bit quicker if nothing else!)

As it happens every day I'd see if you have an eco setting on - if so try turning it to off.

Your box might be in an area of the house where the wifi is a bit weak so it might occasionally drop the connection - than can be a bit hard to diagnose but one thought is see the quality of the wifi on your phone in the same location (try something like ookla's speedtest as well as looking at the wifi strength icon)

(Personally I'd investigate the possibility of using the ethernet connection - eg powerline or cat cable - but I appreciate that is an additional cost and/or can look untiday)

[justWine]

I'm having the same issue; I've tried applying updates to box with no luck. I suspect a recent software update to sky wifi routers or the sky box that introduced the bug.

TV is very close to the router and worked fine for years. Hoping for a fix soon or this could be the final straw to switch to nowtv