29 Sep 2023 01:52 PM
BBC 2 no signal for 2weeks (not down to storms, IYV4 now pixelated and cannot watch snooker or Rugby. acnot talk to anyone and BOT unhelpful so may as well cancel.
29 Sep 2023 01:54 PM
Posted by a Superuser, not a Sky employee. Find out more@Chubbster
”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box.
If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. Just to make you aware, if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.
29 Sep 2023 01:59 PM
Thank you, not from TV but only when on BBC2 channel. I will follow instructions on your link. I am not wiping the recorded items again as I have donethis 3 times in the past, different sky boxes and lost everything but did not fix problem
No problem. Browse or search to find help, or start a new discussion on Community.
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