Discussion topic: Sky Q Mini connected via Ethernet to another sky q mini
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Message posted on 25 Sep 2023 08:37 PM
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Sky Q Mini connected via Ethernet to another sky q mini
For the last 2.5 years I have had my mini in the man cave connected to a mini in the house via Ethernet and not had any problems. The last week I have had issues with the connection dropping out and long period without a broadband connection in the man cave. Tv has been ok just seems to be internet.
I have tested the Ethernet cable and all is ok.
It might be a coincidence but next door have had sky broadband issues for the last 3 weeks.
Any advise or tips would be appreciated.
thanks
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All Replies
Message posted on 26 Sep 2023 10:29 AM
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Re: Sky Q Mini connected via Ethernet to another sky q mini
Hi there @jharman40 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 29 Sep 2023 01:45 PM
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Re: Sky Q Mini connected via Ethernet to another sky q mini
Update-We are closing this session now after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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