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Discussion topic: Sky Q Mini connected via Ethernet to another sky q mini

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This message was authored by jharman40 This message was authored by: jharman40

Sky Q Mini connected via Ethernet to another sky q mini

For the last 2.5 years I have had my mini in the man cave connected to a mini in the house via Ethernet and not had any problems. The last week I have had issues with the connection dropping out and long period without a broadband connection in the man cave. Tv has been ok just seems to be internet. 

I have tested the Ethernet cable and all is ok. 
It might be a coincidence but next door have had sky broadband issues for the last 3 weeks. 

Any advise or tips would be appreciated. 
thanks 

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky Q Mini connected via Ethernet to another sky q mini

Posted by a Sky employee

Hi there @jharman40 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Addie15 This message was authored by: Addie15

Re: Sky Q Mini connected via Ethernet to another sky q mini

Posted by a Sky employee

Update-We are closing this session now after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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