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Discussion topic: BBC news progress bar on all channels and recordings and will not disappear

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This message was authored by: MeMyselfEatingEgg

BBC news progress bar on all channels and recordings and will not disappear

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This evening a BBC news progress bar has appeared at bottom of screen on all channels and recordings. See image. Actual programme progress bar appears on top then disappears as normal. @skytv 

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This message was authored by: oldfella

Re: BBC news progress bar on all channels and recordings and will not disappear

Posted by a Superuser, not a Sky employee. Find out more

Hi @MeMyselfEatingEgg 

Try rebooting your Q box

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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