@oldfella wrote:
@bobthedog wrote:
Why is it that the app doesn't let you get the broadcast in UHD
I get it in UHD from the app on the Samsung tv
Hi @bobthedog
Assume you have the 2TB V2 box. This doesn't do UHD in iPlayer,
The 2 TB V3 does.
@bobthedog
if you want to check your box see this :
Home - Settings - System Info - Hardware Version
If it is 32Cxxx then you have an older 1TB non-UHD Box
If it is 32B0xxx then you have a (V1) UHD but non HDR 2TB Box
If it is 32B1xxx then you have a (V2) UHD HDR 2TB Box (which has a separate Power supply)
If it is 32B2xxx then you have a (V3) UHD HDR 1TB or 2TB Box
As @oldfella syas only the V3 boxes have a UHD version of the iplayer - we are not fully sure why the V2 is excluded but it is
https://www.sky.com/help/articles/check-which-sky-q-box
