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Discussion topic: Auto reconnect

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This message was authored by: ricsv8

Message posted on ‎18 Aug 2025 03:25 PM

Auto reconnect

Does the skyq box automatically reconnect to the internet like a mobile phone if the signal is lost?

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This message was authored by: Laing1

Message posted on ‎18 Aug 2025 03:41 PM

Re: Auto reconnect

Posted by a Superuser, not a Sky employee. Find out more
@ricsv8 wrote:

Does the skyq box automatically reconnect to the internet like a mobile phone if the signal is lost?

@ricsv8 yes it should do mine does


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: ricsv8

Message posted on ‎18 Aug 2025 04:28 PM

Re: Auto reconnect

Yes, mine does usually but didn't last night. Do you know if there is a minimum signal strength below which it doesn't automatically reconnect? I'm trying to rule out the router being the cause 

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This message was authored by: Laing1

Message posted on ‎18 Aug 2025 04:31 PM

Re: Auto reconnect

Posted by a Superuser, not a Sky employee. Find out more
@ricsv8 wrote:

Yes, mine does usually but didn't last night. Do you know if there is a minimum signal strength below which it doesn't automatically reconnect? I'm trying to rule out the router being the cause 

@ricsv8 Afraid I have no idea whether there is a minimum signal strength or not sorry 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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