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Discussion topic: Apps

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This message was authored by skinny12 This message was authored by: skinny12

Apps

Hi everytime I go onto discovery+ in apps I just get a blank screen I have tried refreshing the apps but still not working !!

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This message was authored by Addie15 This message was authored by: Addie15

Re: Apps

Posted by a Sky employee

Hi there, skinny12. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Quoman7 This message was authored by: Quoman7

Re: Apps

Posted by a Superuser, not a Sky employee. Find out more

@skinny12 wrote:

Hi everytime I go onto discovery+ in apps I just get a blank screen I have tried refreshing the apps but still not working !!


Hi @skinny12 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?.

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I used to have superpowers… But a therapist took them away.
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Apps

Posted by a Sky employee

Hi @skinny12 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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