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Discussion topic: Apps

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Avatar for Danielle55
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This message was authored by: Danielle55

Message posted on ‎24 Mar 2023 02:25 PM

Apps

I am unable to connect to my apps. Netflix won't load and itv x won't load either? I called Netflix and they said because you provide it with my package I have to contact you 

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Avatar for Chodley
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This message was authored by: Chodley

Message posted on ‎24 Mar 2023 02:28 PM

Re: Apps

Posted by a Superuser, not a Sky employee. Find out more

Do they work on other platforms?

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This message was authored by: Danielle55

Message posted on ‎24 Mar 2023 02:33 PM

Re: Apps

Yes, it works on my iPad and phone 

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This message was authored by: lettice

Message posted on ‎24 Mar 2023 02:38 PM

Re: Apps

Posted by a Superuser, not a Sky employee. Find out more

Do any of your other apps connect like Youtube, iPlayer, Roku

Do you get any kind of error when you launch them?

 

Follow the advice of the Sky help article here;
Fixing a problem with TV apps | Sky Help | Sky.com 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
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