Apps shut down

[gdw1953]

Bot Disney and netflix shut down after a short time .5v apps work fine . New box 6 weeks ago for same fauult

[oldfella]

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@gdw1953 wrote:
Bot Disney and netflix shut down after a short time .5v apps work fine . New box 6 weeks ago for same fauult

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Hi @gdw1953 

Have you tried refreshing the Apps in the Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps 
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.

Refresh Apps can take up to 24 hrs to complete .