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Discussion topic: Apps not working

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Fran8
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Apps not working

‎19 Oct 2023 07:18 PM

Netflix, prime & Disney+ apps are not working on my sky. They haven't been for the past 2 days! All payments are up to date so why can't I watch them through my sky anymore? 

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lettice
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Superuser
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Re: Apps not working

‎19 Oct 2023 07:22 PM

Posted by a Superuser, not a Sky employee. Find out more

First, try repowering your Sky Q box, by leaving off power for a few minutes.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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lettice
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Superuser
This message was authored by lettice This message was authored by: lettice Answer

Re: Apps not working

‎19 Oct 2023 07:22 PM

Posted by a Superuser, not a Sky employee. Find out more

First, try repowering your Sky Q box, by leaving off power for a few minutes.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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lettice
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Superuser
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Re: Apps not working

‎19 Oct 2023 07:24 PM

Posted by a Superuser, not a Sky employee. Find out more

Also, have a read of this Sky help article on fixing problems with your Sky Q apps;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-tv-apps/fixing-other-tv-apps/art...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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Leanneclarke
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Re: Apps not working

‎22 Apr 2024 06:21 PM

Sky running very slow. Cannot access channels and apps. There is also a red light permanently on the sky a box 

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Martin616
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Re: Apps not working

‎14 Nov 2024 02:54 PM

That didn't work so still no streaming apps 

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Martin616
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Re: Apps not working

‎14 Nov 2024 03:13 PM

Follow these steps and you apps will be working just did mine took 15 minutes and all working fine 

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