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Discussion topic: Apps not download

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This message was authored by: Lindsay5

Apps not download

I've just had sky installed but none of my apps have downloaded.

It's been around 4 hours since installation and I'vd trued switching it off at wall.

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This message was authored by: Laing1

Re: Apps not download

Posted by a Superuser, not a Sky employee. Find out more

@Lindsay5 wrote:

I've just had sky installed but none of my apps have downloaded.

It's been around 4 hours since installation and I'vd trued switching it off at wall.


@Lindsay5 you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

it can take upto 24 hours for the app refresh to work but its normally less than this 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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