@jfox wrote:
All the apps on the sky q box are gone.
we have
plugged and restarted the box.
done software update
refresh apps
basic reset
hard reset
account was suspended but active again
when use voice recognition and say "you tube" it shows message- upgrade your subscription
pls advise
Hi @jfox
Try refreshing your Viewing card.
Home - Settings - System info.
Highlight Viewing card number and then select Setup on the right hand side.
Then select Use this option to trigger a callback
No call is actually made but the Viewing card should be refreshed.
