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Discussion topic: Apple TV App Black Screen

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This message was authored by spireitestone This message was authored by: spireitestone

Apple TV App Black Screen

I had a new Sky Q box yesterday installed by a Sky engineer. It was a replacement for a previous Sky Q box as when streaming the picture was distorted or screen was going green. 
everything is ok now apart from Apple TV app - the screen is going black every 10 seconds when watching any programme. All other apps playing fine eg Disney+, Netflix etc. 

Ive changed the HDMI cable but the issue is the same

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