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Discussion topic: Anyone else experiencing a delay in receiving updated Q T1 box or other equipment?

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Wendywoo00
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Anyone else experiencing a delay in receiving updated Q T1 box or other equipment?

‎14 Aug 2023 09:27 PM

Is or has anyone experienced such long delays in receiving equipment? I contacted Sky to upgrade my Q box 4 weeks ago and I have still not received the new equipment. I have tried to ring Sky to ask for their advices but can never get through or your waiting forever and a day for someone to answer the phone. 

Is there any other way I can contact them and get some answers??????

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MightyQuinn
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Re: Anyone else experiencing a delay in receiving updated Q T1 box or other equipment?

‎14 Aug 2023 09:30 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Wendywoo00   Have you checked your orders to ensure that it has been requested? 

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Wendywoo00
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Re: Anyone else experiencing a delay in receiving updated Q T1 box or other equipment?

‎15 Aug 2023 03:55 PM

Yes, I have. I've managed to get through to sky so cross fingers they can resolve it

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