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Discussion topic: Anyone else experiencing a delay in receiving updated Q T1 box or other equipment?

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This message was authored by Wendywoo00 This message was authored by: Wendywoo00

Anyone else experiencing a delay in receiving updated Q T1 box or other equipment?

Is or has anyone experienced such long delays in receiving equipment? I contacted Sky to upgrade my Q box 4 weeks ago and I have still not received the new equipment. I have tried to ring Sky to ask for their advices but can never get through or your waiting forever and a day for someone to answer the phone. 

Is there any other way I can contact them and get some answers??????

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Anyone else experiencing a delay in receiving updated Q T1 box or other equipment?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Wendywoo00   Have you checked your orders to ensure that it has been requested? 

Wendywoo00
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This message was authored by Wendywoo00 This message was authored by: Wendywoo00

Re: Anyone else experiencing a delay in receiving updated Q T1 box or other equipment?

Yes, I have. I've managed to get through to sky so cross fingers they can resolve it

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