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Discussion topic: Another Sky rip off

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This message was authored by: oj01

Re: Another Sky rip off

Posted by a Superuser, not a Sky employee. Find out more

@JFFF wrote:

I just cancelled after 16 years they want me to pay almost double the price that they are offering new customers- no customer loyalty 


Pretty sure that the current new customer discount isn't anywhere approaching 50%.


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Former Sky+HD Beta Tester
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Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
This message was authored by: DaveDrizen

Re: Another Sky rip off

I agree it's right ripoff  that Sky give you a subscription add on for  uhd pictures and you box is not capable of producing uhd. And when you ask  for one they say you got to £99 to give you one.

This message was authored by: Laing1

Re: Another Sky rip off

Posted by a Superuser, not a Sky employee. Find out more

@DaveDrizen wrote:

I agree it's right ripoff  that Sky give you a subscription add on for  uhd pictures and you box is not capable of producing uhd. And when you ask  for one they say you got to £99 to give you one.


@DaveDrizen thats very unusual as Sky don't normally allow you to add the UHD subscription if you have a non-UHD box in fact there have been reports of Sky not allowing customers to take out a UHD subscription due to Sky thinking they have a non UHD box . Normally this turns out to be because a customer has had a replacement box which is UHD capable but Skys system has not been updated. 

 

Sky have alway charged to upgrade the box to a UHD version 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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This message was authored by: DaveDrizen

Re: Another Sky rip off

In my situation I origanaly had a non uhd SkyQ box one with a sprate power supply. How ever this box when faulty and replaced  with latest box at the time  with one with a built power unit and uhd. This was done without extra charge so I can watch uhd as I was given the add on as pare of my presents package. But if you are unlucky to have old box that not capablt of uhd Sky will charge for just swooping it over  and it still on loan. To me something there sound extremely fishier and very sharp practice.

This message was authored by: nigea99

Re: Another Sky rip off

Posted by a Superuser, not a Sky employee. Find out more

@DaveDrizen wrote:

In my situation I origanaly had a non uhd SkyQ box one with a sprate power supply. How ever this box when faulty and replaced  with latest box at the time  with one with a built power unit and uhd. This was done without extra charge so I can watch uhd as I was given the add on as pare of my presents package. But if you are unlucky to have old box that not capablt of uhd Sky will charge for just swooping it over  and it still on loan. To me something there sound extremely fishier and very sharp practice.


@DaveDrizen if you originally had a box with a separate power supply then you had a UHD/HDR capable box - there is only one type of box with the separate power supply (a 2TB UHD/HDR capable box - hardware version 32B1xxx - often known here as V2 boxes)

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