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Discussion topic: Always getting the hello message every time I switch on tv

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This message was authored by mouran1962 This message was authored by: mouran1962

Always getting the hello message every time I switch on tv

Always getting the hello message on TV when switching on for the first time every day
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This message was authored by ozsat This message was authored by: ozsat

Re: Always getting the hello message every time I switch on tv

Posted by a Superuser, not a Sky employee. Find out more

You will if it is before 5.45am.

To stop it set your standby mode in preferences to 'Active'


@mouran1962 wrote:
Always getting the hello message on TV when switching on for the first time every day

 

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SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).

mouran1962
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This message was authored by mouran1962 This message was authored by: mouran1962

Re: Always getting the hello message every time I switch on tv

Sorry for the delay in replying, it didn't work, still getting the hello message when my partner switches on in the early morning.

This message was authored by Ecosse This message was authored by: Ecosse

Re: Always getting the hello message every time I switch on tv

HI,

 

Try the Stand-by mode set to NONE.  I had weird and wonderful things happening when I 1sr got Q installed.  Found out the box was going into a deep sleep state and forgetting my Wi-Fi and resetting.  Set this mode to NONE, no issues since.


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Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900
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