Discussion topic: Not allowing me to download catch up/ on demand again when I’ve got a subscription.

This message was authored by: Paul5359 · ‎04 Jun 2023

Hi, me again!

I'm having the same trouble again about it saying 'please upgrade your subscription' when trying to download something on catch up/on demand again. Could you please pass me over to a Sky expert so we can go through a viewing card refresh again because that worked last time.

Thank you.

This message was authored by: caesarome · ‎04 Jun 2023

I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

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This message was authored by: Tom-W19 · ‎04 Jun 2023

Thanks for escalating. We've sent an invite to Paul5359.

Thanks
Tom

This message was authored by: Paul5359 · ‎04 Jun 2023

Thank you for doing that! Just answered there message now! 🙂

Paul.

Discussion topic: Not allowing me to download catch up/ on demand again when I’ve got a subscription.

Not allowing me to download catch up/ on demand again when I’ve got a subscription.

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