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Discussion topic: Alternative to Sky Q multi room boxes

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This message was authored by: Mikemurg

Alternative to Sky Q multi room boxes

Hi, as the title suggests,  I'm looking to see if there is an alternative to the mini boxes, we have 3 multi room boxes in the house but they are interfering with the Sky Broadband.  The Internet is constantly dropping and I have been told from the Sky broadband forum that the multi room boxes are most likely the cause.  I have seen some smaller Sky pucks advertised,  can they be used with Sky Q and do they work similarn to the multiroom boxes as in boosting signal and causing issues etc.

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This message was authored by: GD1

Re: Alternative to Sky Q multi room boxes

Posted by a Superuser, not a Sky employee. Find out more

@Mikemurg wrote:

Hi, as the title suggests,  I'm looking to see if there is an alternative to the mini boxes, we have 3 multi room boxes in the house but they are interfering with the Sky Broadband.  The Internet is constantly dropping and I have been told from the Sky broadband forum that the multi room boxes are most likely the cause.  I have seen some smaller Sky pucks advertised,  can they be used with Sky Q and do they work similarn to the multiroom boxes as in boosting signal and causing issues etc.


You can't add stream pucks to Sky Q, it's one or the other I'm afraid.

 

Based on your current setup you'd need 4 stream pucks. For HD you need at least 25mbps & UHD 35mbps per puck.

 

If you have poor wifi you need to ensure there is a adequate signal to every puck otherwise you'll encounter problems.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: Alternative to Sky Q multi room boxes

Posted by a Superuser, not a Sky employee. Find out more

@Mikemurg wrote:

can they be used with Sky Q and do they work similarn to the multiroom boxes as in boosting signal and causing issues etc.


No, and no.

 

Stream pucks are simple WiFi client devices and have no hotspot or mesh functionality.

 

As @GD1 indicates, they cannot be in the same household as Q just because Sky doesn't permit that.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Mikemurg

Re: Alternative to Sky Q multi room boxes

Thanks for the replies @GD1 & @TimmyBGood . The WiFi signal is good throughout the house,  I have the router on a shelf on the stairs so it gives a good signal, that's tested with all the mini boxes unplugged. It looks as though the natural route would be to go with Sky Glass, do the pucks cost the same as the Sky Q multi room?

This message was authored by: SKY1992bf

Re: Alternative to Sky Q multi room boxes

Posted by a Superuser, not a Sky employee. Find out more

@Mikemurg  Pucks are loaned to customers for the duration of subscription at a cost of £39.95 each maximum of 6 allowed 

 

in addition you need the monthly whole home subscription equivalent of Q multi room at £12/13pm


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This message was authored by: oj01

Re: Alternative to Sky Q multi room boxes

Posted by a Superuser, not a Sky employee. Find out more

@Mikemurg wrote:

Thanks for the replies @GD1 & @TimmyBGood . The WiFi signal is good throughout the house,  I have the router on a shelf on the stairs so it gives a good signal, that's tested with all the mini boxes unplugged. It looks as though the natural route would be to go with Sky Glass, do the pucks cost the same as the Sky Q multi room?


Only if you're in the market for an overpriced TV. 


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This message was authored by: Ron+Weasley

Re: Alternative to Sky Q multi room boxes

You could do what I do and turn the wifi off on the Sky mini boxes and connect them with ethernet cables (and the main Sky box) up to wifi access points on your existing wifi network. That way the Sky boxes think they are on a hard-wired network and they work perfectly. I've been doing this for years without a hitch - and they don't interfere with my home wifi because they aren't outputting wifi.

This message was authored by: PandJ2020

Re: Alternative to Sky Q multi room boxes

Posted by a Superuser, not a Sky employee. Find out more

@oj01 wrote:

Only if you're in the market for an overpriced TV. 


...or use Stream and your own TV of course 😄

I am just another Sky customer and my views are my own even if you don't like the answers
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